A New Login Experience is Coming April 7, 2025!

EasyEviction has improved and upgraded its login system to enhance security and provide long-term benefits for users. This update introduces a new authentication provider, offering a refreshed login page and strengthened security measures. It also sets the stage for additional features to improve your experience in the future.  

In this FAQ, you’ll find all the details about the update, how it impacts your account, and what to expect moving forward.

Q1: What’s happening with my account? 

A1: The login page will receive an updated look, and your account will automatically transition to the new system the next time you log in. There’s no action required on your part; simply log in with your existing username and password as usual. 

Q2: What if I forget my password before logging in for the first time after the update?

A2: If you forget your password before logging in after the update, don’t worry! Simply contact our support team through the help center in the bottom right corner, and we’ll assist you with resetting your password.

Q3: Will my account and password still be secure?

A3: Yes, your account and password will remain secure. With this update, EasyEviction is partnering with Amazon Web Services (AWS), a trusted leader in cloud security that powers millions of businesses worldwide. AWS provides top-tier protection, ensuring your account benefits from enhanced security and reliability. This update strengthens the overall security of your account and ensures that your information is protected with industry-leading technology

Q4: When will this update happen?

A4: The update will be rolled out on April 7, 2025. Once it’s live, you’ll automatically transition to the new system the next time you log in.

Q5: What’s the benefit of this change?

A5: This transition will provide enhanced security, a better user experience, and the ability to introduce new features in the future. The new system will also provide an updated, user-friendly login interface.

Q6: How will I know when the new system is live?

A6: You’ll know the update is live when you see the refreshed login page. When you log in for the first time after the update, your account will automatically transition to the new authentication system.

Q7: Can I opt-out of the new authentication provider?

A7: No, the transition to the new authentication provider is required for all users to ensure the best security and user experience. However, you won’t have to do anything manually—just log in as usual, and your account will be automatically updated.

Q8: What if I'm having trouble accessing the site after logging in?

A8: If you run into any trouble after logging in, be sure to first clear your cookies. Most times that will ensure you're working with the latest version of EasyEviction.

If you have any further questions, don’t hesitate to reach out to our team—we’re here to help!