Multi-Factor Authentication (MFA)

Multiple Court Dates

Invoice Adjustments: Issuing Credit Memos, Write-Offs, and Credits

Confirming your New Account

Notification Settings

Bulk Importing Clients

Claims Rules

Processing intake evictions (Attorney Portal)

Submitting a New Eviction (Attorney Portal)

Registering as an Attorney

Deleting Property Managers Permanently

Reopening a Closed Eviction

User Permissions

Permissions Groups

Disconnecting from LawPay

Modifying the Workflow

Eviction Inbox

Daily Docket

Bulk Importing Evictions

Workflow Builder

Task Overview Center

Download Multiple Case Documents

Managing Evictions

Case List Page

Create and Send an Invoice

Integrating with LawPay

Messaging with your Client [Attorney Portal]

Adding a New Client

Recording Invoice Payments

Creating an Invoice with LawPay Payment Options

How to Add/Remove Seats in Your EasyEviction Subscription

How to Upgrade/Downgrade your EasyEviction Subscription Plan

EasyEviction Pricing Plans

Understanding Credit Memos

Understanding User Role Permissions

Billing FAQ

Navigate through your EasyEviction’s Subscription Plan

EasyEviction Subscription & Billing Guide

A New Login Experience is Coming April 7, 2025!

Getting Started with the Client Portal

May 1st Plan Update: What You Need to Know

Announcements

Getting Started

Articles related to creating, managing, and recording invoices, as well as integrating payment platforms like LawPay.

Invoicing & Payments

Covers topics on creating and managing invoices.

Invoice Creation & Management

 Discusses how to handle payments, credit notes, and write-offs.

Payments & Adjustments

Focuses on external payment systems integration.

Integrations

Articles focused on managing client accounts, communication, and settings.

Client Management

Articles that guide the bulk importing of clients and general client management.

Client Import & Management

Discusses messaging with clients via portals.

Client Communication

 Articles that cover the end-to-end process of handling evictions, from case management to document handling and workflows.

Evictions Management

Eviction Case Management

Involves step-by-step procedures on submitting and processing evictions.

Eviction Processing

Addresses court-related matters and docket management for evictions.

Eviction Reporting & Court

Articles that address managing properties and associated tasks.

Property Management

Articles that help users navigate tasks and workflows within the system.

Task & Workflow Management

Articles detailing user account management, permission settings, and administrative controls.

Admin Settings

Explains how to manage users, permissions, and groups.

Permissions

Focuses on higher-level administrative settings and workflows.

Admin & Workflow Settings

Manage company settings and subscription details

Subscription

Configure and personalize user preferences and account settings."

User Settings

Profile

Security

Accounts

Notifications

Referral Program

<p>EasyEviction has improved and upgraded its login system to enhance security and provide long-term benefits for users. This update introduces a new authentication provider, offering a refreshed login page and strengthened security measures. It also sets the stage for additional features to improve your experience in the future. &nbsp;</p><figure class="image image_resized" style="width:29.21%;"><img src="https://cdn-assets.productfruits.com/effecb24-a140-404d-961b-61c6a007b525"></figure><p>In this FAQ, you’ll find all the details about the update, how it impacts your account, and what to expect moving forward.</p><h3><strong>Q1: What’s happening with my account?&nbsp;</strong></h3><p><strong>A1:</strong> The login page will receive an updated look, and your account will automatically transition to the new system the next time you log in. There’s no action required on your part; simply log in with your existing username and password as usual.&nbsp;</p><h3><strong>Q2: What if I forget my password before logging in for the first time after the update?</strong></h3><p><strong>A2:</strong> If you forget your password before logging in after the update, don’t worry! Simply contact our support team through the<strong> help center</strong> in the bottom right corner, and we’ll assist you with resetting your password.</p><h3><strong>Q3: Will my account and password still be secure?</strong></h3><p><strong>A3:</strong> Yes, your account and password will remain secure. With this update, EasyEviction is partnering with <strong>Amazon Web Services</strong> (AWS), a trusted leader in cloud security that powers millions of businesses worldwide. AWS provides top-tier protection, ensuring your account benefits from enhanced security and reliability. This update strengthens the overall security of your account and ensures that your information is protected with industry-leading technology</p><h3><strong>Q4: When will this update happen?</strong></h3><p><strong>A4:</strong> The update will be rolled out on <strong>April 7, 2025</strong>. Once it’s live, you’ll automatically transition to the new system the next time you log in.</p><h3><strong>Q5: What’s the benefit of this change?</strong></h3><p><strong>A5:</strong> This transition will provide enhanced security, a better user experience, and the ability to introduce new features in the future. The new system will also provide an updated, user-friendly login interface.</p><h3><strong>Q6: How will I know when the new system is live?</strong></h3><p><strong>A6:</strong> You’ll know the update is live when you see the refreshed login page. When you log in for the first time after the update, your account will automatically transition to the new authentication system.</p><h3><strong>Q7: Can I opt-out of the new authentication provider?</strong></h3><p style="text-align:justify;"><strong>A7:</strong> No, the transition to the new authentication provider is required for all users to ensure the best security and user experience. However, you won’t have to do anything manually—just log in as usual, and your account will be automatically updated.</p><h3><strong>Q8: What if I'm having trouble accessing the site after logging in?</strong></h3><p style="text-align:justify;"><strong>A8:</strong> If you run into any trouble after logging in, be sure to first clear your cookies. Most times that will ensure you're working with the latest version of EasyEviction.</p><p style="text-align:center;"><br><i>If you have any further questions, don’t hesitate to reach out to our team—we’re here to help!</i><br><br>&nbsp;</p>

<figure class="media"><div data-oembed-url="https://www.youtube.com/watch?v=r5kMiHwZVko"><div style="position: relative; padding-bottom: 100%; height: 0; padding-bottom: 56.2493%;"><iframe src="https://www.youtube.com/embed/r5kMiHwZVko" style="position: absolute; width: 100%; height: 100%; top: 0; left: 0;" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen=""></iframe></div></div></figure><p style="text-align:justify;">Welcome to our video walkthrough of the Client Portal! In this guide, we’ll take you through the features and functionalities designed to enhance your experience and simplify your interactions.&nbsp;<br><br>Whether you're new to the portal or looking to refresh your knowledge, this video will provide you with all the essential insights you need to navigate with confidence.<br>&nbsp;</p><p style="text-align:center;"><i>If you have any questions or need further assistance, please don’t hesitate to reach out to our support team for help.</i></p>

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A New Login Experience is Coming April 7, 2025!

Getting Started with the Client Portal